Policies

Happiness Guarantee

Brittany Leigh Jewelry is made to the best quality possible. I want your jewelry to be a special heirloom, something you and your loved ones can treasure forever. So with that in mind, any repairs needed within the first year of purchase will be done for free. After that, there's a minimal charge for repairs (more info here).

Returns & Refunds

My jewelry is custom made just for you, and it is non-returnable. If you're unhappy with your jewelry, get in touch and I'll either repair, revise, or replace it for you. I want you to love it, so we'll work together until you're over the moon happy!

Discounts

Every piece I make is crafted by hand specifically for you with a lot of love and care. Given that my pieces are each truly one of a kind, custom keepsakes, I'm not able to offer discounts. 

Shipping 

Brittany Leigh Jewelry ships via USPS Priority and USPS Express. Creating your jewelry takes about 3 weeks from the date your preview sketch is approved, and shipping time is either 2-3 business days for Priority or 1-2 business days for Express.